The Quality approach of Clinique Générale Ste-Anne, a member of the Swiss Medical Network, is in line with the group's strategy of continuously striving for excellence in services for its patients and doctors.
Guidelines :
- We offer personalized patient care in an upscale and pleasant environment aimed at the well-being and actively participating in the recovery of health.
- We take into account the needs and choices of each patient. We do everything in our power to build a trustful relationship while respecting the rights and duties of each individual.
- We ensure targeted communication, made at the right time and with the right people.
- We approve doctors recognized for their expertise and provide them with a state-of-the-art, high-performance and innovative technical platform.
- We promote the continuous training of our employees in order to maintain and develop their know-how to ensure an ever safer and more efficient care.
- We focus our management on a risk prevention and continuous improvement approach, in order to increase the quality and safety of our services, as well as the satisfaction of our patients, doctors and employees.
- We are committed to avoiding waste, sorting our waste and controlling our energy consumption, in order to protect the environment and reduce costs.
- We meet regulatory, legal and normative requirements.