Quality Policy

The Quality approach of Clinique Générale Ste-Anne, a member of the Swiss Medical Network, is in line with the group's strategy of continuously striving for excellence in services for its patients and doctors.

Guidelines :

1. We offer personalized patient care in an upscale and pleasant environment aimed at the well-being and actively participating in the recovery of health.

2. We take into account the needs and choices of each patient. We do everything in our power to build a trustful relationship while respecting the rights and duties of each individual.

3. We ensure targeted communication, made at the right time and with the right people.

4. We approve doctors recognized for their expertise and provide them with a state-of-the-art, high-performance and innovative technical platform.

5. We promote the continuous training of our employees in order to maintain and develop their know-how to ensure an ever safer and more efficient care.

6. We focus our management on a risk prevention and continuous improvement approach, in order to increase the quality and safety of our services, as well as the satisfaction of our patients, doctors and employees.

7. We are committed to avoiding waste, sorting our waste and controlling our energy consumption, in order to protect the environment and reduce costs.

8. We meet regulatory, legal and normative requirements.